How to export to CSV the e-mails that have had the most interaction

When you use InboxPro's "Tracking" tool, a database is generated with information related to the e-mails you send:

  • Who the recipient is
  • What subject you used
  • The last time it was opened
  • How many times it has been opened
  • When the e-mail was sent

This way, you can analyze which e-mails have worked best so you can make decisions about them:

  • If a subject line works well you can use it in other e-mails.
  • If there are times when there are a lot of opens you can send the next ones in those time slots.
  • If on Wednesdays emails have more opens than on Thursdays you can do the same....

In addition, all this data can be analyzed from your InboxPro’s dashboard or exported to a CSV file (comma separated) which will then be interpretable by programs such as Microsoft Excel, Google Sheets, etc.

Steps for exporting tracked emails to CSV

To do this, follow these steps:

1.- Access the "Tracking" section of your InboxPro’s dashboard.

Email Tracking Feature Menu - InboxPro

2.- When the list of "tracked e-mails" appears, click on the "Download CSV" button.

Email Tracking Feature Dashboard - InboxPro

3.- When the pop-up appears, choose a date range and the file format to export the report.

Email Tracking Feature Export - InboxPro

4.- Use a program to open the file such as Microsoft Excel or Google Sheets and apply the filters you need to sort the e-mails. 

Email Tracking Feature CSV - InboxPro

(*) Important: for more information on how InboxPro's "Tracking" tool works, please refer to the article: "Tracking overview".

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