Downloading tracked e-mails
InboxPro's "Track e-mail" option collects information on all e-mails you keep track of:
- How many times it has been opened.
- Date and time.
- Whether the recipient clicked on a link (available on the "Pro" and "Advanced" plans).
Steps for downloading tracked emails
All this data is available on your dashboard, but if you want to download it do the following:
1.- Go to your InboxPro’s dashboard and click on the "Tracking" section of the menu.
2.- Click on “Download CSV”.
3.- When the pop-up appears, use the calendar, choose a time interval and the format in which you want to download it: CSV (comma separated data) or Excel (data table); and click "Export".
4. Use a program such as Google Sheets or Microsoft Excel to open the file.