Creating a follow-up sequence

Steps for creating a follow up sequence

Follow these steps to create a sequence of follow-up emails that you can use as automated reminders from Gmail:

1.- Access the "Follow-ups" section within your InboxPro’s dashboard:

Follow up Feature Menu - InboxPro

2.- Click on “New sequence”.

Follow up Feature Sequences - InboxPro

3.- Compose an e-mail and make the necessary settings:

- What will the sequence trigger be? When the recipient has not responded, when they have not opened the e-mail or in any circumstance.

Follow up Feature Edit Sequence - InboxPro

- How many days to send the next e-mail? Delay sending an e-mail from the next day to 31 days after the sequence has been activated.

- The best time to send the e-mail? Any time interval from 1:00 to 12:45.

- At what time? Before noon or after noon (AM/PM).

For example, in this image, you can see that the e-mail will be sent when the receiver has not opened the mail the day after it was sent at 7:27 AM.

Follow up Feature Edit Sequence triggers - InboxPro

- If you wish, use a template that you have previously configured by selecting the "Select template" option.

Follow up Feature Select Template - InboxPro

- You can also get an idea of how the e-mail will look like before sending it by clicking on the "Preview" button and even send a test e-mail.

Follow up Feature Preview template - InboxPro

Follow up Feature Send Template test - InboxPro

4.- Add as many reminder e-mails as you need and when you have finished click on "Save sequence".

Follow up Feature Sequence Action - InboxPro

(*) Important: if you want to know how to use a follow-up sequence in Gmail, see the article "Using a sequence". In case you need to know which sequences are running in order to activate or deactivate them, see the articles "How to see the status and progress of a follow-up email" and "Stopping / Playing follow-up emails".

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